Help Desk Services

Your business deserves technology that just works.

Transparent and responsive support from our experts

If your employees have a problem, they need quick assistance that doesn’t leave them waiting for hours or days.  You need reliable IT support you can trust — experts who respond quickly, communicate clearly, know your business, and are accountable for their service.

Our tech support staff bring a wide range of expertise and experience, and a commitment to transparency in service. You will get clear explanations and understand the value of every decision. And like all our services, our Help Desk goes beyond simple technical fixes and focuses on improving your business outcomes and making things easier for your staff.

We are an extension of your team

You’ll find that our tech staff quickly becomes a valuable extension of your team.  We maintain complete documentation of your critical systems and technology.  This  allows us to  navigate even the most complex problems quickly, and even help manage other vendors so your personnel can keep working, rather than dealing with phone tag and finger pointing.  They quickly learn that they just put in a ticket with North Central, and trust that we will take care of the problem.

Benefits of
North Central Technologies’
Help Desk Services:

What Our Customers Are Saying

Very quick resolution!  Easy to talk to.
Mike was extremely understanding and patient with me,  very thorough and took the time to demonstrate how to use the software with me.  Very impressed with the service!
The patience your customer service guys have is amazing!
Michael was awesome!! Very helpful.  Thanks for saving my desk top!
Listened well, understood problem and thoroughly solved it and checked for other issues
Tech was able to fix my problem within a few minutes and got shipping up and running again! Thank you very much!
Promptly took care of my issue on my schedule.  Very much appreciated!
Assistance was quick and professional, 5 stars
Joel was great.  He kept following up with me to see if I was having any further problems.   He was extremely proactive - which I really appreciate.
quick response and very qualified person handling my issues

Help starts with a conversation

Tell us about your business and we will decide together if our services are the right fit.

We will provide more detailed information about our company and services, and we will discuss your current situation, as well as your short and long term goals.

We approach each client with the goal of discovering how you use technology, how it affects your business and identifying potential shortcomings.

We do a deep dive into your infrastructure and create a unique plan for you, with personalized recommendations that fit your budget.

Schedule your complimentary IT assessment

Get personalized recommendations that fit your budget.

Check out our FREE Technology Support Guide for Small Businesses

An honest guide to understanding and navigating options for supporting YOUR business technology, including;

IT Services Made Simple!

Download a FREE copy!

* Must use your business email and be located within our service area. And of course, we promise not to start bombarding you with sales calls because you downloaded this, that's not our style!

Tired of dealing with tech problems?

  • This field is for validation purposes and should be left unchanged.
Scroll to Top