Proven IT support with
a personal approach
Get your free IT Support Services Guide
Explanations, Insider Tips, Resources, & Sample Pricing!
Don’t settle for poor IT service
IT Support for a small office can be a challenge; does this sound familiar?
Small business environments can present a challenge when it comes to the proper use of technology and IT support. Management rarely has the time or budget required to focus on technology, so it is typically left to some unlucky employee to deal with as best they can, amongst all of their other responsibilities.
New technology is typically added by just “bolting it on” to the existing systems and workflow, without much planning or training. This can lead to having more complexity and single points of failure than is necessary due to the way these networks have evolved over time.
There is usually very little if any documentation, and procedures tend to be very ad-hoc, with everyone doing things their unique way.
Out of necessity, users often find “workarounds” and creative solutions to get the job done. As a result, new employees end up getting “trained” on these techniques without realizing that it may not be the most efficient, or secure way to perform the task at hand.
North Central Tech can be a complete IT department for your small business
Schedule your complimentary IT assessment
Get personalized recommendations that fit your budget.
Our service speaks for itself
Responsive and efficient as usual. Thanks for the assistance!
Tech was helpful, and worked quickly. Well done, Daniel
Liam is always so helpful. He set me up and I am good to work remotely while traveling out of state. Much appreciated!
I appreciate the quick turnaround. Thank you.
Together we performed an unexpected desktop transfer. Both Bobby and Chris were extremely responsive and helped me through the entire process. I am very thankful for the support that we receive from your company.
Ray is the best !!!!!
Another job well done by Clay and the team!
Clay was great – fast solved the problem and educated me on some items as well!
We love working with Daniel. He is very knowledgeable he did a great job communicating with us prior to the migration.
Bob was great and follow up was good since he couldn’t get me on Tuesday at the office
My request was met quickly & easily. Thank you!
Great service – very quick and responsive. A+
Liam was patient in solving the problem at hand. Thank you.
Jim was extremely helpful with my computer issue
Thank you so much to Liam for his patience as little inconveniences got in our way accomplishing this chore!
Quick response time is awesome!
Superb service as always!
I just could not find the darn thing and the technician looked for me and didn’t make me feel like an idiot when he did find it where I should have been able to in the first place 😉 Thank you!!
Very nice techie.
Ryan contacted me directly to confirm exactly what I wanted to accomplish, which is critical when it comes to DNS records.
Helped me troubleshoot the problem, eliminated our network as a cause (which I’d been struggling to do) and found the solution! Can’t thank Chris enough.
Bobby was very knowledgeable and took care of the issue quickly and professionally.
Ticket placed, acknowledged, resolved within just a few hours.
Liam was dogged in his pursuit of a solution for us. In fact, our previous vendor had left us with a Frankenstein of equipment. He was fantastic, and our issue was resolved completely.
Learned something new this time!
fast and efficient. Thank you!
Chris was very helpful! Thank You
Ray was awesome as usual! Quick and efficient and had my PC back up and running fast! Thanks!
I couldn’t be more pleased- Sean is exceptionally knowledgeable, patient, and instructive. Very positive experience!
Liam was very helpful and fast to resolve the issue! Thank you Liam!
Good communication and help from Chris. Kept me informed with all he was doing. Very patient and professional.
OMG this was a bear, but my main man Chris came through in rock-solid fashion. Someone gotta get that man a Bentley or something.
I know it was light lifting to grant admin privileges but it was done in like 10 minutes…so that was awesome. Thank you. Dave
Excellent service as always!
Excellent work Liam, Thank you
Prompt, polite and proficient.
Aware of and working on the issue just as quickly if not faster than I was! Great support too.
Nice job Liam, thanks for handling it efficiently.
Did the work in the background without interrupting my work flow.
Thank you Raymond for setting my microphone and camera up for my zoom calls!
Thank you for the quick turn around.
Promptly addressed and resolved an issue
Although my issue was resolved when I heard from Clay, he was very kind and made sure I was all set, while letting me know he would keep our SharePoint issues in mind.
Quick and easy resolution. Thank you!
My issue was important and was taken care of right away
Response was great plan was good
Raymond has always been great everytime he comes on our property weekly as well as helping me out over the phone with an issue . Very pleased!!
Worked perfectly, and was fixed within minutes. Thank you Jon!
All accomplished, all good! Thank you Ryan.
James was excellent in helping to assist us today with installing two new printers into our system! We greatly appreciate your perseverance James
Daniel was very helpful and very friendly, as always!
Chris was able to clean up our email accounts and fix our distribution list! This will be so helpful from now on, especially trying to communicate during a pandemic
Quick response and fix!
Sean is a joy to work with-knowledgeable, patient, and in my case, long-suffering
PROBLEM SOLVED QUICKLY AND PROFESSIONALLY
I was able to get the software I needed in order to complete my job duties
Great work Liam. resolved quickly and efficiently.
The issue was address promptly and efficiently. Thank you.
Thank you Thank you Thank you – I was very appreciative of the help this morning and how nice the technician was, even though I was acting out of it….LOL
Promptly resolved an issue
Prompt response to my request for help. Printer was installed quickly. Thanks.
Chris is personably and most easy to work with, took care of my issue in a timely manner.
Thanks so much, quick response and resolved my issue.
Thank you John and Daniel for your thorough investigation and resolution.
The problem was corrected and solved
very helpful and professional
Good , quick service
Thanks for the quick response
Excellent service by Sean and Howard. Thanks
Thanks for the thorough follow-up.
Clay is solid!
Daniel responded quickly to the ticket.
polite, timely response with successful conclusion.
Chris is great to work with.
Bobby was very knowledgeable, quick, and efficient with installing the application we needed on our laptop.
Thank you for the quick turnaround! Exceptional service as always
Brian called me when he said he would. Listened to what issues I was having and solved the problem quickly. Thanks Brian!
good response and great results
Splendid service as always!
Based on tech’s notes, he installed three new PC’s and that he checked to make sure they all had the programs installed and that they all worked.
Dan has been very helpful and patient through this ticket. Really appreciated his time and kindness. He resolved the issues.
Excellent assistance. All were fantastic in helping get this done.Thanks
Thanks for resolving this urgent matter.
Thanks for your fast and friendly service
Timely and correct completion of request.
Bobby took great care of us.
Thank you Bobby, email is doing well again.
Fast and effective response. Liam was quite personable and very friendly.
Liam was polite, patient and gave clear instructions.
Help starts with a conversation
Tell us about your business and we will decide together if our services are the right fit.
Proudly serving the communities of North Central Massachusetts
- North Central Mass
- North Central Mass
Our managed services in the Gardner area enable your systems to remain up and running smoothly, thus keeping your office working efficiently. Our Managed IT Services will allow your staff to focus on effectively running your business.
Our managed services in the Littleton area enable your systems to remain up and running smoothly, thus keeping your office working efficiently. Our Managed IT Services will allow your staff to focus on effectively running your business.