Proven IT support with
a personal approach

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Explanations, Insider Tips, Resources, & Sample Pricing!

Don’t settle for poor IT service

Excessive downtime costing revenue and productivity

No technology strategy or roadmap

Unexpected and unexplained costs

Lack of transparency & professionalism

Poor customer service & response time

Ongoing problems and staff complaints

IT Support for a small office can be a challenge; does this sound familiar?

Small business environments can present a challenge when it comes to the proper use of technology and IT support. Management rarely has the time or budget required to focus on technology, so it is typically left to some unlucky employee to deal with as best they can, amongst all of their other responsibilities.

New technology is typically added by just “bolting it on” to the existing systems and workflow, without much planning or training. This can lead to having more complexity and single points of failure than is necessary due to the way these networks have evolved over time.

There is usually very little if any documentation, and procedures tend to be very ad-hoc, with everyone doing things their unique way.

Out of necessity, users often find “workarounds” and creative solutions to get the job done. As a result, new employees end up getting “trained” on these techniques without realizing that it may not be the most efficient, or secure way to perform the task at hand.

North Central Tech can be a complete IT department for your small business

Schedule your complimentary IT assessment

Get personalized recommendations that fit your budget.

See the difference professional support makes

Help Desk Services

Alleviate technology headaches and ensure smooth day-to-day operations.

Network Security

Cyber security management and monitoring is a critical component of everything we do.

Data Backup

Multiple copies of ALL of your critical data.

Cloud Computing

Complete cloud migration and management services including Microsoft 365, Google, Amazon and private cloud solutions.

Onsite Service

Because sometimes you just need a tech onsite.

Technology Consulting

Align your technology with your business strategy for a competitive edge.

Our service speaks for itself

Responsive and efficient as usual. Thanks for the assistance!

Tech was helpful, and worked quickly. Well done, Daniel

Liam is always so helpful. He set me up and I am good to work remotely while traveling out of state. Much appreciated!

I appreciate the quick turnaround. Thank you.

Together we performed an unexpected desktop transfer. Both Bobby and Chris were extremely responsive and helped me through the entire process. I am very thankful for the support that we receive from your company.

Ray is the best !!!!!

Another job well done by Clay and the team!

Clay was great – fast solved the problem and educated me on some items as well!

excellent service

We love working with Daniel. He is very knowledgeable he did a great job communicating with us prior to the migration.

Bob was great and follow up was good since he couldn’t get me on Tuesday at the office

My request was met quickly & easily. Thank you!

Great service – very quick and responsive. A+

Liam was patient in solving the problem at hand. Thank you.

Jim was extremely helpful with my computer issue

Thank you so much to Liam for his patience as little inconveniences got in our way accomplishing this chore!

Thanks!

Quick response time is awesome!

Superb service as always!

I just could not find the darn thing and the technician looked for me and didn’t make me feel like an idiot when he did find it where I should have been able to in the first place 😉 Thank you!!

Fast response

Thank you

Very nice techie.

Thank you

Ryan contacted me directly to confirm exactly what I wanted to accomplish, which is critical when it comes to DNS records.

Helped me troubleshoot the problem, eliminated our network as a cause (which I’d been struggling to do) and found the solution! Can’t thank Chris enough.

Bobby was very knowledgeable and took care of the issue quickly and professionally.

Ticket placed, acknowledged, resolved within just a few hours.

Liam was dogged in his pursuit of a solution for us. In fact, our previous vendor had left us with a Frankenstein of equipment. He was fantastic, and our issue was resolved completely.

Learned something new this time!

Thank you!

fast and efficient. Thank you!

Chris was very helpful! Thank You

Ray was awesome as usual! Quick and efficient and had my PC back up and running fast! Thanks!

I couldn’t be more pleased- Sean is exceptionally knowledgeable, patient, and instructive. Very positive experience!

Liam was very helpful and fast to resolve the issue! Thank you Liam!

Good communication and help from Chris. Kept me informed with all he was doing. Very patient and professional.

OMG this was a bear, but my main man Chris came through in rock-solid fashion. Someone gotta get that man a Bentley or something.

I know it was light lifting to grant admin privileges but it was done in like 10 minutes…so that was awesome. Thank you. Dave

Excellent service as always!

Excellent work Liam, Thank you

Prompt, polite and proficient.

Aware of and working on the issue just as quickly if not faster than I was! Great support too.

Nice job Liam, thanks for handling it efficiently.

Did the work in the background without interrupting my work flow.

Thank you Raymond for setting my microphone and camera up for my zoom calls!

Thank you for the quick turn around.

Promptly addressed and resolved an issue

Although my issue was resolved when I heard from Clay, he was very kind and made sure I was all set, while letting me know he would keep our SharePoint issues in mind.

Quick and easy resolution. Thank you!

My issue was important and was taken care of right away

Response was great plan was good

Raymond has always been great everytime he comes on our property weekly as well as helping me out over the phone with an issue . Very pleased!!

Worked perfectly, and was fixed within minutes. Thank you Jon!

All accomplished, all good! Thank you Ryan.

James was excellent in helping to assist us today with installing two new printers into our system! We greatly appreciate your perseverance James

Daniel was very helpful and very friendly, as always!

Chris was able to clean up our email accounts and fix our distribution list! This will be so helpful from now on, especially trying to communicate during a pandemic

Quick response and fix!

Sean is a joy to work with-knowledgeable, patient, and in my case, long-suffering

PROBLEM SOLVED QUICKLY AND PROFESSIONALLY

I was able to get the software I needed in order to complete my job duties

Great work Liam. resolved quickly and efficiently.

The issue was address promptly and efficiently. Thank you.

Thank you Thank you Thank you – I was very appreciative of the help this morning and how nice the technician was, even though I was acting out of it….LOL

Promptly resolved an issue

Prompt response to my request for help. Printer was installed quickly. Thanks.

Chris is personably and most easy to work with, took care of my issue in a timely manner.

Thanks so much, quick response and resolved my issue.

Thank you John and Daniel for your thorough investigation and resolution.

The problem was corrected and solved

very helpful and professional

Good , quick service

Thanks for the quick response

Excellent service by Sean and Howard. Thanks

Thanks for the thorough follow-up.

Clay is solid!

Daniel responded quickly to the ticket.

polite, timely response with successful conclusion.

Chris is great to work with.

Bobby was very knowledgeable, quick, and efficient with installing the application we needed on our laptop.

Thank you for the quick turnaround! Exceptional service as always

fast resolution

Brian called me when he said he would. Listened to what issues I was having and solved the problem quickly. Thanks Brian!

Thank you!

good response and great results

Splendid service as always!

Based on tech’s notes, he installed three new PC’s and that he checked to make sure they all had the programs installed and that they all worked.

Solid!

Dan has been very helpful and patient through this ticket. Really appreciated his time and kindness. He resolved the issues.

Fast response

Excellent assistance. All were fantastic in helping get this done.Thanks

Thanks for resolving this urgent matter.

Thanks for your fast and friendly service

Timely and correct completion of request.

All set!

Bobby took great care of us.

Thank you Bobby, email is doing well again.

Fast and effective response. Liam was quite personable and very friendly.

Liam was polite, patient and gave clear instructions.

Help starts with a conversation

Tell us about your business and we will decide together if our services are the right fit.

We will provide more detailed information about our company and services, and we will discuss your current situation, as well as your short and long term goals.

We approach each client with the goal of discovering how you use technology, how it affects your business and identifying potential shortcomings.

We do a deep dive into your infrastructure and create a unique plan for you, with personalized recommendations that fit your budget.

Proudly serving the communities of North Central Massachusetts

Our IT service and computer support services are available throughout North Central Mass, from Athol to Littleton, and the surrounding towns.
Our managed services in the Athol area enable your systems to remain up and running smoothly, thus keeping your office working efficiently. Our Managed IT Services will allow your staff to focus on effectively running your business.
Our managed services in the Gardner area enable your systems to remain up and running smoothly, thus keeping your office working efficiently. Our Managed IT Services will allow your staff to focus on effectively running your business.
Our managed services in the Fitchburg area enable your systems to remain up and running smoothly, thus keeping your office working efficiently. Our Managed IT Services will allow your staff to focus on effectively running your business.
Our managed services in the Leominster area enable your systems to remain up and running smoothly, thus keeping your office working efficiently. Our Managed IT Services will allow your staff to focus on effectively running your business.
Our managed services in the Littleton area enable your systems to remain up and running smoothly, thus keeping your office working efficiently. Our Managed IT Services will allow your staff to focus on effectively running your business.
Our IT service and computer support services are available throughout North Central Mass, from Athol to Littleton, and the surrounding towns.
Our managed services in the Athol area enable your systems to remain up and running smoothly, thus keeping your office working efficiently. Our Managed IT Services will allow your staff to focus on effectively running your business.

Our managed services in the Gardner area enable your systems to remain up and running smoothly, thus keeping your office working efficiently. Our Managed IT Services will allow your staff to focus on effectively running your business.

Our managed services in the Fitchburg area enable your systems to remain up and running smoothly, thus keeping your office working efficiently. Our Managed IT Services will allow your staff to focus on effectively running your business.
Our managed services in the Leominster area enable your systems to remain up and running smoothly, thus keeping your office working efficiently. Our Managed IT Services will allow your staff to focus on effectively running your business.

Our managed services in the Littleton area enable your systems to remain up and running smoothly, thus keeping your office working efficiently. Our Managed IT Services will allow your staff to focus on effectively running your business.

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