Managed IT support with a personal approach

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Contact us today for a confidential conversation about your needs and priorities, we look forward to hearing from you!

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Don’t settle for poor IT service

Excessive downtime costing revenue and productivity

No technology strategy or roadmap

Unexpected and unexplained costs

Lack of transparency & professionalism

Poor customer service & response time

Ongoing problems and staff complaints

IT Support for a small office can be a challenge; does this sound familiar?

Small business environments can present a challenge when it comes to the proper use of technology and IT support. Management rarely has the time or budget required to focus on technology, so it is typically left to some unlucky employee to deal with as best they can, amongst all of their other responsibilities.

New technology is typically added by just “bolting it on” to the existing systems and workflow, without much planning or training. This can lead to having more complexity and single points of failure than is necessary due to the way these networks have evolved over time.

There is usually very little if any documentation, and procedures tend to be very ad-hoc, with everyone doing things their unique way.

Out of necessity, users often find “workarounds” and creative solutions to get the job done. As a result, new employees end up getting “trained” on these techniques without realizing that it may not be the most efficient, or secure way to perform the task at hand.

North Central Tech can be a complete IT department for your small business

Schedule your complimentary IT assessment

Get personalized recommendations that fit your budget.

See the difference professional support makes

Help Desk Services

Alleviate technology headaches and ensure smooth day-to-day operations.

Cyber Security

Cyber security management and monitoring is a critical component of everything we do.

 

Data Backup

Multiple copies of ALL of your critical data, local and cloud data

Cloud Services

Complete cloud migration and management services including Microsoft 365, Google, Amazon and private cloud solutions.

Onsite Service

We are there when you need us, because sometimes you just need a tech onsite.

Technology Consulting

Align your technology with your business strategy for a competitive edge.

 

Our service speaks for itself

The patience your customer service guys have is amazing!
Assistance was quick and professional, 5 stars
Promptly took care of my issue on my schedule.  Very much appreciated!
Got me back up and running in no time.
I put in a ticket after hours on Thursday evening and the issue was fixed first thing Friday.
Quick and prompt service
quick response and very qualified person handling my issues
Ian went above and beyond, he even went a step further and called to make sure we were all set. He did an incredible job getting our desktop back up and running. He is a keeper! Thank you
Joel was great.  He kept following up with me to see if I was having any further problems.   He was extremely proactive - which I really appreciate.
The IT person took  2 minuets to figure out the problem and fixed it !  He was very polite and precise.  Thank you!

Help starts with a conversation

Tell us about your business and we will decide together if our services are the right fit.

We will provide more detailed information about our company and services, and we will discuss your current situation, as well as your short and long term goals.

We approach each client with the goal of discovering how you use technology, how it affects your business and identifying potential shortcomings.

We do a deep dive into your infrastructure and create a unique plan for you, with personalized recommendations that fit your budget.

Proudly serving the communities of North Central Massachusetts

Onsite computer support services are available throughout North Central Mass, from Chelmsford up to Tyngsboro, and west along route 2, from Littleton to Athol, and the surrounding towns.
Onsite computer support services are available throughout North Central Mass, from Chelmsford up to Tyngsboro, and west along route 2, from Littleton to Athol, and the surrounding towns.
Onsite computer support services are available throughout North Central Mass, from Chelmsford up to Tyngsboro, and west along route 2, from Littleton to Athol, and the surrounding towns.
Onsite computer support services are available throughout North Central Mass, from Chelmsford up to Tyngsboro, and west along route 2, from Littleton to Athol, and the surrounding towns.
Onsite computer support services are available throughout North Central Mass, from Chelmsford up to Tyngsboro, and west along route 2, from Littleton to Athol, and the surrounding towns.
Onsite computer support services are available throughout North Central Mass, from Chelmsford up to Tyngsboro, and west along route 2, from Littleton to Athol, and the surrounding towns.
Onsite computer support services are available throughout North Central Mass, from Chelmsford up to Tyngsboro, and west along route 2, from Littleton to Athol, and the surrounding towns.

Schedule your complimentary IT assessment

Get personalized recommendations that fit your budget.