Managed IT support with a personal approach

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Contact us today for a confidential conversation about your needs and priorities, we look forward to hearing from you!

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Don’t settle for poor IT service

Excessive downtime costing revenue and productivity

No technology strategy or roadmap

Unexpected and unexplained costs

Lack of transparency & professionalism

Poor customer service & response time

Ongoing problems and staff complaints

IT Support for a small office can be a challenge; does this sound familiar?

Small business environments can present a challenge when it comes to the proper use of technology and IT support. Management rarely has the time or budget required to focus on technology, so it is typically left to some unlucky employee to deal with as best they can, amongst all of their other responsibilities.

New technology is typically added by just “bolting it on” to the existing systems and workflow, without much planning or training. This can lead to having more complexity and single points of failure than is necessary due to the way these networks have evolved over time.

There is usually very little if any documentation, and procedures tend to be very ad-hoc, with everyone doing things their unique way.

Out of necessity, users often find “workarounds” and creative solutions to get the job done. As a result, new employees end up getting “trained” on these techniques without realizing that it may not be the most efficient, or secure way to perform the task at hand.

North Central Tech can be a complete IT department for your small business

Schedule your complimentary IT assessment

Get personalized recommendations that fit your budget.

See the difference professional support makes

Help Desk Services

Alleviate technology headaches and ensure smooth day-to-day operations.

Cyber Security

Cyber security management and monitoring is a critical component of everything we do.

 

Data Backup

Multiple copies of ALL of your critical data, local and cloud data

Cloud Services

Complete cloud migration and management services including Microsoft 365, Google, Amazon and private cloud solutions.

Onsite Service

We are there when you need us, because sometimes you just need a tech onsite.

Technology Consulting

Align your technology with your business strategy for a competitive edge.

 

Our service speaks for itself

Joel was great.  He kept following up with me to see if I was having any further problems.   He was extremely proactive - which I really appreciate.
Very quick resolution!  Easy to talk to.
Mike was extremely understanding and patient with me,  very thorough and took the time to demonstrate how to use the software with me.  Very impressed with the service!
I clicked on an email that I should not have opened. Thank goodness I have North Central Tech ready to swoop in for the rescue! thanks team!!!!
Paul is absolutely great do work with
Excellent job!! I was up and running within about 20 minutes. Thank you so much!!!
Tech was able to fix my problem within a few minutes and got shipping up and running again! Thank you very much!
Cameron was the technician who provided the assistance and he was great! Fixed the problem remotely very quickly!
Got me back up and running in no time.
Ian went above and beyond, he even went a step further and called to make sure we were all set. He did an incredible job getting our desktop back up and running. He is a keeper! Thank you

Help starts with a conversation

Tell us about your business and we will decide together if our services are the right fit.

We will provide more detailed information about our company and services, and we will discuss your current situation, as well as your short and long term goals.

We approach each client with the goal of discovering how you use technology, how it affects your business and identifying potential shortcomings.

We do a deep dive into your infrastructure and create a unique plan for you, with personalized recommendations that fit your budget.

Proudly serving the communities of North Central Massachusetts

Onsite computer support services are available throughout North Central Mass, from Chelmsford up to Tyngsboro, and west along route 2, from Littleton to Athol, and the surrounding towns.
Onsite computer support services are available throughout North Central Mass, from Chelmsford up to Tyngsboro, and west along route 2, from Littleton to Athol, and the surrounding towns.
Onsite computer support services are available throughout North Central Mass, from Chelmsford up to Tyngsboro, and west along route 2, from Littleton to Athol, and the surrounding towns.
Onsite computer support services are available throughout North Central Mass, from Chelmsford up to Tyngsboro, and west along route 2, from Littleton to Athol, and the surrounding towns.
Onsite computer support services are available throughout North Central Mass, from Chelmsford up to Tyngsboro, and west along route 2, from Littleton to Athol, and the surrounding towns.
Onsite computer support services are available throughout North Central Mass, from Chelmsford up to Tyngsboro, and west along route 2, from Littleton to Athol, and the surrounding towns.
Onsite computer support services are available throughout North Central Mass, from Chelmsford up to Tyngsboro, and west along route 2, from Littleton to Athol, and the surrounding towns.

Schedule your complimentary IT assessment

Get personalized recommendations that fit your budget.

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