Onsite Service

Because sometimes you just need a technician onsite

Minimizing disruptions is a top priority

In addition to responding to the typical user requests to address issues after they occur, our team can also perform proactive services at your  office that keep your infrastructure running smoothly. The goal is to identify and prevent potential problems before they cause disruptions to your operations. This proactive approach also makes your IT budgeting more stable and predictable.

Minimizing disruption to your operations and employees is a top priority, so we are extremely respectful when we are on site. We provide the most efficient service possible and all of our work is done by full time employees.  Onsite services can be structured on a flat rate basis, with unlimited access with no additional fees, or you can choose to pay as you go and be billed hourly as needed.

If onsite work involves any changes to your systems or configurations, our staff will update our documentation portal with the new info to be sure that our records are always current, which ensures that our entire team has access to the latest knowledge and information about your systems.

Typical Onsite Services :

What Our Customers Are Saying

Cameron was the technician who provided the assistance and he was great! Fixed the problem remotely very quickly!
Assistance was quick and professional, 5 stars
Michael was awesome!! Very helpful.  Thanks for saving my desk top!
The patience your customer service guys have is amazing!
Mike was extremely understanding and patient with me,  very thorough and took the time to demonstrate how to use the software with me.  Very impressed with the service!
Chris did a GREAT job dealing with QB. I greatly appreciate all of his efforts.
Tech was able to fix my problem within a few minutes and got shipping up and running again! Thank you very much!
I put in a ticket after hours on Thursday evening and the issue was fixed first thing Friday.
Ian went above and beyond, he even went a step further and called to make sure we were all set. He did an incredible job getting our desktop back up and running. He is a keeper! Thank you
Joel was great.  He kept following up with me to see if I was having any further problems.   He was extremely proactive - which I really appreciate.

Help starts with a conversation

Tell us about your business and we will decide together if our services are the right fit.

We will provide more detailed information about our company and services, and we will discuss your current situation, as well as your short and long term goals.

We approach each client with the goal of discovering how you use technology, how it affects your business and identifying potential shortcomings.

We do a deep dive into your infrastructure and create a unique plan for you, with personalized recommendations that fit your budget.

Schedule your complimentary IT assessment

Get personalized recommendations that fit your budget.

Check out our FREE Technology Support Guide for Small Businesses

An honest guide to understanding and navigating options for supporting YOUR business technology, including;

IT Services Made Simple!

Download a FREE copy!

* Must use your business email and be located within our service area. And of course, we promise not to start bombarding you with sales calls because you downloaded this, that's not our style!

Tired of dealing with tech problems?

  • This field is for validation purposes and should be left unchanged.
Scroll to Top