Businesses rely on a ton of technology for their operations and, as such, rely on support to help keep these tools working effectively. We would know! We proudly provide our neighbors with the technical assistance they need to succeed. As we’ve done so, we’ve noticed that there are some support needs we frequently attend to. […]
There’s a Lot Asked of IT Teams… Let Us Help Lighten the Load! Read More »
Smart speakers have been around for a while now, but let’s be real… have they actually changed the world? Not really. They’re great for blasting music, setting reminders, and answering random trivia questions, but beyond that? Meh.
What Do Smart Speakers Really Have to Offer? Read More »
We all have old friends; not the ones that you went to high school with, but oldish technology that we simply can’t bring ourselves to upgrade away from. At some point, however, old technology stops being a trusty sidekick and starts feeling like an anchor. If your devices are making life harder instead of easier,
It May Be Time to Break Up with Your Old Technology Read More »
Skype is dead; long live Microsoft Teams. At least, that’s the position that Microsoft has taken. The software company is discontinuing the two-decade-old communication application Skype, shifting focus to the more recent Teams platform, with the app’s last day being scheduled for May 5. Let’s review what this means and reflect on Skype’s impact on
If You Still Use Skype, the Clock is Ticking Read More »
We’ve made it to the point where humans need to prove they’re real people to access systems, and one of the most common ways to do this is through the use of CAPTCHA technology. Completely Automated Public Turing test(s) to tell Computers and Humans Apart (try saying that with your mouth full) are everywhere, yet
Are You a Robot? Explaining CAPTCHA in Simple English Read More »
We live in a moment in time defined by connectivity, which also means we live in a time defined by unwanted correspondence. It’s never been easier to reach you by phone, email, and even social media—even when you don’t want to be reached. Today, we’re talking about how social media, in particular, presents opportunities for
How to Safely Navigate Social Media (for Security Beginners) Read More »
Imagine owning an elevator and only fixing it when it completely breaks down. Sounds ridiculous, right? Well, that’s basically what businesses do when they rely on a break/fix IT strategy. Break/fix IT is exactly what it sounds like, you don’t call in the experts until something goes wrong. On the surface, it might seem like
Don’t Get Perpetually Stuck with Break/Fix IT Read More »
Cybersecurity is one of those things everyone in a workplace should know about, no matter their role. But here’s the problem—turns out, a lot of people don’t. A recent survey in the UK found that about one in three adults flunked a cybersecurity test. And get this—the test was designed for 11-year-olds. Yikes.
Are Your Employees Ready for Threats to Your IT? Read More »
Ever feel like your office is being swallowed by paper? It piles up, clogs filing cabinets, and somehow multiplies overnight. If you’re always hunting for lost documents or drowning in paperwork, it’s probably time to go digital. But when should you make the switch? Let’s break it down.
Does Digital Document Management Make Sense for You? Read More »
Business is filled with situations that can easily be turned into problems if they are not met with a proper solution. In some cases, it’s as simple as changing a course of action, but some problems are deep-rooted and need to be addressed aggressively. Technology can often be a business’ saving grace in such instances.
The Right Technology Can Be the Difference You Need in a Disaster Read More »
